FREQUENTLY ASKED QUESTIONS
Everything you need to know
Products and personalisation
Three sizes: Medium (8.5 × 20.2 cm), Large (10 × 20.2 cm) and Kangaroo with ribbon (8.5 × 20 cm).
White FSC paper and recycled Kraft Eco FSC paper.
Tissue (white, coloured, recycled), double-point (white, coloured, recycled) and airlaid (white).
Your choice: front-only printing, front and back, or full-coverage printing.
Vector files accepted in PDF, AI or EPS format, in CMYK mode.
Yes. Our design team creates a bespoke design at no extra cost.
Yes. Once we receive your files, a digital proof is sent to you by e-mail for approval, to avoid any errors.
Materials and environment
All our papers are FSC certified. The Kraft Eco paper is recycled, and we also offer recycled napkins in tissue and double-point quality.
Orders and pricing
6,000 pouches to launch a personalised print run.
Yes, on request and subject to available stock.
Yes. The unit price decreases as the order volume increases.
Yes. A free sample kit lets you test the quality of the papers and napkins.
Delivery and lead times
Allow 7 to 8 weeks, depending on the season.
Yes, throughout Switzerland, with transport and delivery costs charged in addition.
Payment and invoicing
Advance bank payment (50% on order, 50% on delivery), 100% on delivery, or payment within 30 days.
