Last updated: Dec. 12, 2023

This Privacy Policy describes the policies of Lapochette.ch, Avenue de Tourbillon 100, 1950 Sion, Switzerland, email: info@lapochette.ch, phone: 079 474 87 17, regarding the collection, use, and disclosure of information we gather when you use our website (https://www.lapochette.ch). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, do not access or use the Service. We may modify this Privacy Policy at any time without notice, and we will post the revised Privacy Policy on the Service. The revised Privacy Policy will take effect 180 days after the revised Privacy Policy is posted on the Service, and your continued access to or use of the Service after that date will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you review this page periodically.

What personal data is collected?

We will collect and process the following personal information about you:

• Last Name, First Name
• Email
• Mobile
• Social Media Profile
• Business Address

How We Use Your Information

We will use the information we collect about you for the following purposes:

• Marketing / Promotion
• Collecting Customer Feedback
• Support
• Customer Order Management

If we wish to use your information for other purposes, we will ask for your consent and will not use your information until we have received your consent, and thereafter only for the purposes for which you have given your consent, unless we are required by law to do otherwise.

What is the legal basis for the processing of personal data?

The processing of your personal data is based on various legal grounds determined according to the purpose of the processing in question. In this context, we need your data to:

• The pursuit of our legitimate interests as a Data Controller (including gaining a better understanding of our customers, tailoring our offerings to your needs, and/or conducting promotional activities)
• Compliance with a legal obligation when the applicable law requires such data processing.

Is your data secure?

We take special care to ensure the confidentiality and security of your personal data.

In this context, we implement appropriate technical and organizational measures to ensure an adequate level of security in line with industry best practices. In this way, we comply with regulatory requirements and protect the rights and data of data subjects from the very design of our processing operations.

In addition, our online platform benefits from enhanced security measures, such as the use of robust encryption protocols, protection by an application firewall, continuous monitoring, and regular external audits. Finally, the password associated with your account is stored in encrypted form in our databases, making it inaccessible to anyone other than you.

What are your rights regarding personal data?

Depending on applicable law, you may have the right to access, correct, or delete your personal data, or to receive a copy of your personal data; to restrict the active processing of your data or to object to such processing; ask us to share (port) your personal data with another entity, withdraw any consent you have given us to process your data, file a complaint with a regulatory authority, and exercise any other relevant rights under applicable law. To exercise these rights, you may write to us at info@lapochette.ch. We will respond to your request in accordance with applicable law. You may opt out of direct marketing communications or the profiling we perform for marketing purposes by writing to us at the following address: info@lapochette.ch. Please note that if you do not authorize us to collect or process the required personal information, or if you withdraw your consent to the processing of such information for the required purposes, you may not be able to access or use the services for which your information was requested.

How We Use Cookies

Some features of this website are designed to enhance your online experience on our site; they can only work if we use cookies. We also use cookies to collect information about your online preferences. We use cookies to improve your experience on our site. Cookies are small files stored in your browser that allow for smoother navigation. You can disable cookies in your browser settings, but doing so may affect certain features of the site.

Safety

We have implemented reasonable technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, or alteration; unauthorized disclosure of personal data that is transmitted, stored, or otherwise processed; or unauthorized access to such data. However, you should keep in mind that the Internet is an open system, and we cannot guarantee that no unauthorized third party will ever be able to circumvent these measures or use your personal data for inappropriate purposes. This website may contain links to third-party websites. We are not responsible for the content of these sites or for the privacy standards and practices of such third parties. We recommend that you read and understand the relevant privacy policies of these third parties and their websites before accepting their cookies and visiting their sites to ensure that your personal data is adequately protected.

Grievance Officer / Data Protection Officer

If you have any questions or concerns regarding the processing of your information that we hold, you can send an email to Lapochette, 100 Avenue de Tourbillon, 1950 Sion, Switzerland, email: info@lapochette.ch. We will address your concerns in accordance with applicable law.